Total Outsourced Systems (TOS) is a leading provider of high value added Customer Care and Customer Acquisition Solutions for B2B and B2C companies across North America. Our client companies span a range of industries including…
• Consumer Electronics
• Consumer Packaged Goods
• Government Services
The TOS mission is to deliver outsourced customer support and customer acquisition services that materially enhance the business success of our clients.
To be the undisputed leader and best provider of customer support and customer acquisition services to companies whose support needs are unique, require applied creativity, and who want enterprise level tools and solutions where the size of the company, division or project might otherwise limit access.
Optimizing Customer Contact Solutions
Managing customer support interactions effectively has become a key issue for companies focused on building a loyal customer base. Lowering the spiraling costs of customer support is critical to business success. TOS provides solutions for quality customer support that lowers costs.
At TOS, we are committed to the idea of choice, and to giving our clients and their customers the power to choose. We specialize in Right Channeling℠, a proven methodology designed to optimize customer contact solutions to enhance brand loyalty, improve customer satisfaction, drive business initiatives and reduce service costs.