Careers at TOS

What you can expect at TOS

Total Outsourced Systems, Inc. is an innovator in seamless outsourced customer care center solutions. With clients — including Fortune 500 companies — as diverse as retail, technology, health care, local municipality, hospitality, government services and manufacturing companies Total Outsourced Systems, LLC continues to experience rapid growth.

Today’s consumers have more options than ever before and demand high quality technical and support services. As a Customer Care Professional with TOS, you will be provided with the tools, knowledge, leadership and the expert training on the client’s products and services, and people skills to handle any situation that you may encounter. Our contact centers are the best in the industry and we strive to improve them every day!

Whether operating in a Business-to-Consumer or Business-to-Business environment, we have the experience and capabilities to add real value to our customer relationships. Our veteran team has decades of experience in acquisition, retention, customer support and customer relationship management.

The performance of our Customer Care Professional is what sets us apart from the rest. We hire top-notch employees, train them to be experts in the business, and motivate them to succeed. And, most importantly, we treat each Representative with the dignity and respect that a customer care professional commands.

TOS is an equal opportunity employer. We are a drug-free workplace committed to a diverse workforce. TOS is a customer driven company dedicated to meeting the client’s needs. TOS is continually searching for career-minded professionals who are looking for challenging and rewarding career opportunities in a fast-paced environment.

We invite you to explore the available TOS career opportunities and encourages all qualified persons to apply through our online process. Should you qualify and are selected as the most suitable candidate for the position; we would be honored to have you become part of the TOS team.

Overview of Benefits

TOS offers a variety of benefits to their full time employees, including coverage for their spouse and dependent children.

Full Time Employees are eligible for company benefits after successfully completing employment eligibility requirements. Those benefits include medical, dental, vision, long term disability, basic group life insurance, and dependent care flexible spending account.

Training and Development

TOS is dedicated to the support and development of our staff at all levels. Our Team of Training Specialists has designed curriculums, which provide employees with the support, encouragement, and opportunity they need to succeed in their positions. By investing in our staff from day one, we are able to cultivate a culture of achievement, which in turn dramatically lowers our attrition rates.