The TOS Story

Optimizing customer contact solutions

Careers at TOS

Explore our available career opportunities.

On behalf of our approximately 200 associates in two locations, welcome! Total Outsourced Systems, Inc. is an innovator in seamless outsourced customer contact center solutions. With clients — including many Fortune 1000 companies — as diverse as retail, technology, health care, local municipality, hospitality, government services and manufacturing companies Total Outsourced Systems, Inc continues to experience rapid and dynamic growth.

Today’s consumers have more options than ever before and demand high quality technical and support services. As a Call Center Professional with TOS, you will be provided with not only the knowledge, but the expert training on the client’s products and services, as well as the skills to handle any situation that may arise. Our call centers are the best in the industry and we strive to continue improving every day!

Whether operating in a Business-to-Consumer or Business-to-Business environment, we have the experience and capabilities to add real value to our customer relationships. Our veteran team has decades of experience in acquisition, retention, customer support and customer relationship management.

The performance of our Customer Service Representatives is what sets us apart from the rest. We hire top-notch employees, train them to be experts in the business, and motivate them to succeed.

TOS is an equal opportunity employer. We are a drug-free workplace committed to a diverse workforce. TOS is a customer driven company dedicated to meeting the client's needs. TOS is continually searching for career-minded professionals who are looking for challenging and rewarding career opportunities in a fast-paced environment. 

We invite you to explore the available TOS career opportunities and encourages all qualified persons to apply through our online process. Should you qualify and are selected as the most suitable candidate for the position; we would be honored to have you become part of the TOS team.


TOS Benefits Overview

TOS offers a variety of benefits to their full time employees, including coverage for their spouse and dependent children.

Full Time Employees are eligible for company benefits after successfully completing employment eligibility requirements.  Those benefits include medical, dental, vision, long term disability, basic group life insurance, and dependent care flexible spending account.


TOS Training & Development

TOS is dedicated to the support and development of our staff at all levels. Our Team of Training Specialists has designed curriculums, which provide employees with the support, encouragement, and opportunity they need to succeed in their positions. By investing in our staff from day one, we are able to cultivate a culture of achievement, which in turn dramatically lowers our attrition rates.